Ideal-Living-Support-Agent
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Activity overview
Latest activity by Ideal-Living-Support-Agent-
Ideal Living Support Agent created an article,
How do I register my Walk Fit Platinum orthotics?
You can register your product here
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Ideal Living Support Agent created an article,
We'd love to hear from you! You can contact us by calling: 1-800-819-6294 Monday through Friday between the hours of 5 AM and 4 PM PST, Saturday between the hours of 7 AM and 3 PM PST. Or by email at customerservice@walkfit.com
You can contact us anytime by calling: 1-800-819-6294Monday through Friday between the hours of 5 AM and 4 PM PST,Saturday between the hours of 7 AM and 3 PM PST Or contact us by email at...
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Ideal Living Support Agent created an article,
What is Walkfit Platinum's return policy?
We hope that you'll love your Walkfit Platinum experience but in the event, you need to return them, each Walkfit Platinum order is backed by our 30-Day Money-Back Guarantee. In the event you ar...
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Ideal Living Support Agent created an article,
My product is damaged, who do I contact?
If your package arrives with a product that has been damaged during shipping, please email us a photo of the damaged item to customerservice@walkfit.com, and our Customer Support team will be ...
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Ideal Living Support Agent created an article,
What do I do if my order is lost or delayed?
A package or delivery is considered lost after it has been in the postal system for a period of 15 business days for US orders and 21 business days for international orders. We cannot take re...
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Ideal Living Support Agent created an article,
How long does shipping take?
The USPS handles all outgoing shipments of Walkfit Platinum. Shipping takes about 5-7 business days on average. Walkfit Platinum can be shipped to all US states – an additional surcharge out...
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Ideal Living Support Agent created an article,
How do I track my order?
All tracking information is sent via email as soon as it has been shipped. You may also reach out to our Customer Support team at customerservice@walkfit.com or 1-877-264-9243.
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Ideal Living Support Agent created an article,
What do I do if my address is wrong or incomplete?
If your package is returned to us due to an incorrect or incomplete address, please email us at customerservice@walkfit.com We are not responsible for the loss of your order if the address prov...
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Ideal Living Support Agent created an article,
How do I cancel my order?
If you would like to cancel an order, please reach out to our Customer Support team as soon as possible at customerservice@walkfit.com or 1-877-264-9243. Please note, to ensure our customers r...
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Ideal Living Support Agent created an article,
Lifetime Replacement Warranty information
If you want to replace your WalkFit® Platinum Orthotics for any reason, just return them to the address below (with $9.95 shipping & processing), and we will exchange them for FREE, FOREVER. Re...