
Ideal Living Support Agent
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Recent activity by Ideal Living Support Agent-
We'd love to hear from you! You can contact us by calling: 1-800-819-6294 Monday through Friday between the hours of 5 AM and 4 PM PST, Saturday between the hours of 7 AM and 3 PM PST. Or by email at customerservice@walkfit.com
You can contact us anytime by calling: 1-800-819-6294Monday through Friday between the hours of 5 AM and 4 PM PST,Saturday between the hours of 7 AM and 3 PM PST Or contact us by email at...
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Lifetime Replacement Warranty information
If you want to replace your WalkFit® Platinum Orthotics for any reason, just return them to the address below (with $9.95 shipping & processing), and we will exchange them for FREE, FOREVER. Re...
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What is Walkfit Platinum's return policy?
We hope that you'll love your Walkfit Platinum experience but in the event, you need to return them, each Walkfit Platinum order is backed by our 30-Day Money-Back Guarantee. In the event you ar...
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What is the WFP “Love it or Return it” Guarantee?
If, within 30 days of receiving Walkfit Platinum Orthotics, you are not thrilled with your results, simply return them for a complete refund of your purchase price (less shipping and processing...
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How do I register my Walk Fit Platinum orthotics?
You can register your product here
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My product is damaged, who do I contact?
If your package arrives with a product that has been damaged during shipping, please email us a photo of the damaged item to customerservice@walkfit.com, and our Customer Support team will be ...
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What do I do if my order is lost or delayed?
A package or delivery is considered lost after it has been in the postal system for a period of 15 business days for US orders and 21 business days for international orders. We cannot take re...
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How long does shipping take?
The USPS handles all outgoing shipments of Walkfit Platinum. Shipping takes about 5-7 business days on average. Walkfit Platinum can be shipped to all US states – an additional surcharge out...
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How do I track my order?
All tracking information is sent via email as soon as it has been shipped. You may also reach out to our Customer Support team at customerservice@walkfit.com or 1-877-264-9243.
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What do I do if my address is wrong or incomplete?
If your package is returned to us due to an incorrect or incomplete address, please email us at customerservice@walkfit.com We are not responsible for the loss of your order if the address prov...